Support Hours: Monday – Saturday, 9:00 AM – 9:00 PM (GMT+1 / Morocco Time)
Sunday: Limited availability — leave a message and we will respond first thing Monday.
Sunday: Limited availability — leave a message and we will respond first thing Monday.
Frequently Asked Questions
Ordering & Payment
What payment methods do you accept?
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We accept secure payment methods including bank transfer, PayPal (friends & family), and other discreet options. Full details are provided at checkout.
Can I modify or cancel my order?
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Orders can be modified within 6 hours of placement. Contact us immediately via WhatsApp or Telegram with your order number.
Shipping & Delivery
Where do you ship?
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We ship worldwide with discreet, secure packaging. All shipments are tracked.
How long does delivery take?
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Morocco: 2–4 business days
Europe: 7–12 business days
USA & Canada: 10–15 business days
Rest of World: 12–20 business days
Europe: 7–12 business days
USA & Canada: 10–15 business days
Rest of World: 12–20 business days
Is the packaging discreet?
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Absolutely. All orders are shipped in plain, unmarked packaging with no external branding or product descriptions.
Product & Quality
What movement do your watches use?
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Our super clone watches feature high-grade Swiss and Asian movements, replicated to the smallest detail. Even experienced watchmakers struggle to tell the difference.
Do your watches come with a warranty?
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Yes. Every R3PCLONE watch comes with a 12-month movement warranty. This covers mechanical defects. Physical damage, water damage, and unauthorized repairs are not covered.
Are the watches water-resistant?
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While our watches are built to high standards, we do not recommend swimming or showering with them. Treat them as you would a fine timepiece.
Returns & Exchanges
What is your return policy?
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Due to the nature of our products, we accept returns only for defective or incorrect items within 7 days of delivery. Items must be unused and in original condition.
How do I initiate a return?
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Contact us via WhatsApp or Telegram with your order details and photos of the issue. We will guide you through the process.